Privacy Policy for Violet Healing Waves

Effective Date: 4/10/2025

Thank you for choosing to be part of our community at Violet Healing Waves ("company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or practices regarding your personal information, don't hesitate to get in touch with us at .

When you visit our website https://violethealingwaves.com/, mobile application, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the most transparent way possible what information we collect, how we use it, and what rights you have. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you disagree with, please discontinue using our Sites, Apps, and services.

IMPORTANT: As a wellness service provider, we collect health-related information to provide safe and effective services. This policy explains how we protect and use your health information, which receives special protections beyond our general privacy practices.

This privacy policy applies to all information collected through our website (such as https://violethealingwaves.com/), mobile application, ("Apps"), and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the "Sites"). Please read this privacy policy carefully, as it will help you make informed decisions about sharing your personal information with us.

Table of Contents

What information do you collect on me?

How do we handle your health information?

How do you use my information?

Is my information shared with anyone?

Do you use tracking technologies like cookies?

Do you use Google Maps?

How do you use my social logins?

How long do you keep my information?

How do you keep my information safe?

What are your rights regarding your health information?

Do you collect information from minors?

What are your privacy rights?

Do residents of California have specific privacy rights?

Do you update this policy?

How can I contact you about this policy?

1. What information do you collect on me?

Personal information you disclose to us

We collect the personal information you provide to us, such as name, address, contact information, passwords and security data, payment information, and social media login data.

We collect personal information that you voluntarily provide to us when registering at the Sites or Apps, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or Apps (such as posting messages in our online forums or entering competitions, contests or giveaways) or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Sites or Apps, the choices you make, and the products and features you use. The personal information we collect can include the following:

Name and Contact Data.

We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Credentials.

We collect passwords, password hints, and similar security information used for authentication and account access.

Payment Data.

We collect data necessary to process your payment if you make purchases, such as your payment instrument number (like a credit card number) and the security code associated with your payment instrument. Our payment processor stores all payment data, and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Social Media Login Data.

We provide you with the option to register using social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we collect the information described in the "How do we handle your social logins" section below.

Health and Wellness Information.

As a wellness service provider, we collect health-related information necessary to provide safe and effective services. This includes:

• Medical conditions, health concerns, and symptoms you report

• Current medications and supplements you are taking

• Previous injuries, surgeries, or medical treatments

• Contraindications and health conditions that may affect service safety

• Physical limitations or restrictions

• Emergency contact information

• Health goals and wellness objectives

• Session notes and treatment progress information

• Any adverse reactions or responses to our services

Emergency Contact Information.

We collect emergency contact details including name, relationship, and phone number for safety purposes during service provision.

All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

Some information – such as IP address and/or browser and device characteristics – is automatically collected when you visit our Sites or Apps. We automatically collect certain information when you visit, use or navigate the Sites or Apps. This information does not reveal your specific identity (like your name or contact information). However, it may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites or Apps, and other technical information. This information is primarily needed to maintain our Sites or Apps' security and operation and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our

Cookie Policy.

Information collected through our Apps

We may collect information regarding your geo­location, mobile device, and push notifications when you use our apps. If you use our Apps, we may also collect the following information:

Geo­location Information: We may request access or permission to and track location ­based information from your mobile device, either continuously or while you are using our mobile application, to provide location ­based services. If you wish to change our access or permissions, you may do so in your device's settings.

Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device's Bluetooth, calendar, camera, reminders, SMS messages, social media accounts, and other features. If you wish to change our access or permissions, you may do so in your device's settings.

Mobile Device Data: We may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address.

Push Notifications: We may push notifications to you regarding your account or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.

Information collected from other sources

We may collect limited data from public databases, marketing partners, social media platforms, and other sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. A few examples of the information we receive from other sources include social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).

2. How do we handle your health information?

Health Information Collection and Use

We collect health information solely for the purpose of providing safe and effective wellness services. Your health information is treated with the highest level of confidentiality and security.

Types of Health Information We Collect:

• Current health conditions and medical history relevant to our services

• Medications, supplements, and treatments you are currently using

• Previous injuries, surgeries, or medical procedures

• Known allergies or sensitivities

• Contraindications to electromagnetic or PEMF therapies

• Physical limitations that may affect service provision

• Health goals and wellness objectives

• Session progress notes and treatment responses

Consent for Health Information Collection

We require your separate, explicit consent before collecting, using, or sharing any health information. This consent is separate from your general consent to our privacy policy. You may withdraw this consent at any time, though this may limit our ability to provide certain services safely.

Health Information Security

We implement enhanced security measures specifically for health information, including:

• Encrypted storage of all health data

• Access restrictions limited to authorized personnel only

• Regular security audits and assessments

• Secure transmission protocols for any health data sharing

• Immediate breach notification procedures

Health Information Sharing Limitations

We will never sell your health information. We may only share your health information in the following limited circumstances:

• With your explicit written consent

• When required by law or legal process

• In medical emergencies where disclosure is necessary for your safety

• With healthcare providers you designate for coordination of care

• With our service providers who require access to provide our services and who are bound by confidentiality agreements

Retention of Health Information

We retain your health information only as long as necessary to:

• Provide ongoing wellness services

• Comply with legal and regulatory requirements

• Ensure your safety in future service provision

• Maintain business records as required by law

Upon termination of our service relationship, we will retain health information for a minimum of 7 years or as required by applicable law, after which it will be securely destroyed.

3. How do you use my information?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Sites or Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes") in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

To facilitate account creation and login process with your Consent – if you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process. See the section below headed "How do we handle your social logins," for further information.

To send administrative information to you for Business Purposes and/or Legal Reasons – we may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

Fulfill and manage your orders for Contractual reasons – we may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites or Apps.

To provide wellness services safely and effectively for Contractual reasons and Legal Reasons – we use your health information to assess contraindications, customize services to your needs, track progress, and ensure your safety during service provision.

Deliver targeted advertising to you for our Business Purposes – we may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. For more information, see our Cookie Policy. Note: We do not use health information for advertising purposes.

Request Feedback for our Business Purposes – we may use your information to request feedback and contact you about your use of our Sites or Apps.

To protect our Sites for Legal Reasons – we may use your information as part of our efforts to keep our Sites or Apps safe and secure (for example, for fraud monitoring and prevention).

To enable user-­to­-user communications with your Consent – we may use your information to enable user-­to-­user communications with each user's consent.

To enforce our terms, conditions, and policies for Business Purposes – and/or for Legal Reasons.

For emergency purposes for Legal Reasons – we may use your health information and emergency contact details to respond to medical emergencies or safety concerns during service provision.

For other Business Purposes – we may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and improve our Sites or Apps, products, services, marketing, and your experience.

4. Is my information shared with anyone?

We only share information with your consent to comply with laws, protect your rights, or fulfill business obligations.

We only share and disclose your information in the following situations:

Compliance with Laws.

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests and Legal Rights.

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Business Transfers.

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. Health information will receive additional protections during any business transfer and will only be transferred to entities that agree to maintain the same level of privacy protection.

With your Consent.
We may disclose your personal information for any other purpose with your consent.

Health Information Sharing

Your health information is subject to additional sharing restrictions:

• Service Providers: We may share health information with service providers (such as payment processors, technology providers, or business associates) who require access to provide our services, but only under strict confidentiality agreements that require the same level of protection we provide.

• Healthcare Coordination: With your written consent, we may share relevant health information with your healthcare providers to coordinate care.

• Emergency Situations: We may disclose health information without consent when necessary to protect your vital interests in a medical emergency.

• Legal Requirements: We may disclose health information when required by law, court order, or to protect public health and safety.

We will never sell your health information under any circumstances.

5. Do you use tracking technologies like cookies?

We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Our Cookie Policy sets out specific information about how we use such technologies and how you can refuse certain cookies.

Health Information Cookies: We do not use cookies or tracking technologies to collect or store health information. Any health information is collected only through secure, direct input methods during your service interactions.

6. Do you use Google Maps?

Yes, we use Google Maps to provide better service.

This website, mobile application, or Facebook application uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here. To better understand Google's Privacy Policy, please refer to this link.

By using our Maps API Implementation, you agree to be bound by Google's Terms of Service. You agree to allow us to obtain or cache your location. You may revoke your consent at any time. We use information about location in conjunction with data from other data providers.

7. How do you use my social logins?

If you choose to register or log in to our websites using a social media account, we may access certain information about you. Our Sites or Apps offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). We will receive certain profile information about you from your social media provider when you choose to do this. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e­mail address, friends list, profile picture, as well as other information you choose to make public.

We will use the information we receive only for the purposes described in this privacy policy or that are otherwise made clear to you on the Sites or Apps. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information and how you can set your privacy preferences on their sites and apps.

Social Media and Health Information:

We do not collect health information through social media logins. Health information is collected only through secure, direct methods during your service interactions.

8. How long do you keep my information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a more extended retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than the period in which users have an account with us.

Health Information Retention:

We retain health information for specific periods based on legal and business requirements:

• Active client health records: Maintained throughout the service relationship and for 7 years after the last service date

• Emergency contact information: Maintained during active service relationship only

• Session notes and progress information: Maintained for 7 years after last service

• Contraindication and safety information: Maintained for 10 years to ensure future service safety

We may retain health information longer if required by law or if you have an ongoing medical-legal claim related to our services.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Health information is securely destroyed through certified destruction methods when retention periods expire.

9. How do you keep my information safe?

We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect any personal information we process. However, please also remember that we cannot guarantee that the internet is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Sites or Apps is at your own risk. You should only access the services within a secure environment.

Enhanced Health Information Security:

Health information receives additional security protections including:

• End-to-end encryption for all health data transmission and storage

• Multi-factor authentication for accessing health information systems

• Regular security audits and penetration testing

• Staff training on health information privacy and security

• Physical security measures for any paper health records

• Secure backup and disaster recovery procedures

• Immediate breach detection and notification systems

• Role-based access controls limiting access to authorized personnel only

We maintain cybersecurity insurance specifically covering health information breaches.

10. What are your rights regarding your health information?

You have specific rights regarding your health information that go beyond our general privacy rights:

Right to Access: You have the right to access your health information and receive a copy in a format you request.

Right to Correct: You have the right to request corrections to inaccurate or incomplete health information.

Right to Delete: You have the right to request deletion of your health information, subject to legal retention requirements.

Right to Restrict Processing: You can request that we limit how we use your health information.

Right to Data Portability: You can request a copy of your health information in a structured, commonly used format for transfer to another provider.

Right to Withdraw Consent: You can withdraw your consent for health information collection or use at any time, though this may affect our ability to provide services safely.

Right to Complain: You have the right to file complaints about our handling of your health information with us and with applicable regulatory authorities.

To exercise any of these rights, contact us using the information provided at the end of this policy. We will respond to requests within 30 days and may require identity verification.

11. Do you collect information from minors?

We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites or Apps, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Sites or Apps. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to delete such data from our records promptly. If you become aware of any data we have collected from children under age 18, don't hesitate to contact us at .

Minors and Health Information:

We do not provide services to individuals under 18 years of age without explicit parental consent and presence during service provision. Any health information collected from minors receives additional protections under applicable state laws.

12. What are your privacy rights?

You may review, change, or terminate your account at any time.

If you are a resident in the European Economic Area and believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data­protection/bodies/authorities/index_en.htm

Technology Providers

Violet Healing Waves partners with several technology providers to deliver the best possible online experience to visitors. We encourage you to familiarize yourself with the Privacy Policies of these providers by following the links below:

https://www.gohighlevel.com/privacy-policy

Disclaimer of Reliability

Violet Healing Waves makes no representations or warranties regarding the condition or functionality of this website, its suitability for use, or that this web service will be uninterrupted or error-free.

Disclaimer of Damages

By using a Violet Healing Waves website, you assume all risks associated with the use of the site, including any risk to your computer, software, or data being damaged by any virus, software, or any other file that might be transmitted or activated via a Violet Healing Waves website or your access to it. Violet Healing Waves shall not be liable for any damages of any kind (general, special, incidental, or consequential damages, including, without limitation, lost revenues or lost profits) resulting from the use or misuse of the information contained in a Violet Healing Waves website.

Disclaimer of Endorsement

Referring to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply endorsement, recommendation, or favoring by Violet Healing Waves. The views and opinions of authors expressed herein do not necessarily state or reflect those of Violet Healing Waves and shall not be used for advertising or product endorsement purposes.

Copyrights and Trademarks

Copyright 2025 Violet Healing Waves All Rights Reserved. All material on this website is copyrighted by Violet Healing Waves, except for some material copyrighted by others and used here by permission. Copyrighted material may not be copied, reproduced, or otherwise used for commercial purposes without the copyright holder's written permission. This site also contains some trademarks, which may not be appropriated by persons other than the trademark owner and may not be used contrary to trademark law. If you wish to request permission to use materials in a manner otherwise prohibited herein, please send an email to:

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service and/or comply with legal requirements.

Health information will be retained according to the specific retention periods outlined in this policy.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove cookies and reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites or Apps.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-­related emails that are necessary for the administration and use of your account. To otherwise opt­ out, you may access your account settings and update preferences

Health Information Marketing Opt-Out: We do not use health information for marketing purposes. However, you can opt out of general wellness and service-related communications while still receiving essential health and safety communications.

13. Do residents of California have specific privacy rights?

Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Sites or Apps, you have the right to request the removal of unwanted data that you publicly post on the Sites or Apps. To request the removal of such data, please get in touch with us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will ensure the data is not publicly displayed on the Sites or Apps, but please be aware that the data may not be completely or comprehensively removed from our systems.

California Health Information Rights: California residents have additional rights under the California Consumer Privacy Act (CCPA) regarding health information, including the right to know what health information is collected, the right to delete health information, and the right to opt-out of the sale of health information (which we do not engage in).

State Health Privacy Law Compliance

We comply with applicable state health privacy laws, including:

• Washington's My Health My Data Act (if serving Washington residents)

• Nevada's Consumer Health Data Privacy Law (if serving Nevada residents)

• Other applicable state health data privacy laws

These laws may provide additional rights and protections for your health information beyond what is described in this policy.

14. Do you update this policy?

Yes, we will update this policy as necessary to stay compliant with relevant laws. We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Health Information Policy Changes: We will provide at least 30 days advance notice of any material changes to how we handle health information, and we will obtain your renewed consent for any material changes to health information processing.

15. How can I contact you about this policy?

If you have questions or comments about this policy, you may email us at:

Health Information Breach Reporting:

If you believe there has been a breach of your health information, please contact us immediately at: .

We will investigate and respond within 24 hours.

Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.

However, continued use following changes to health information handling requires your renewed explicit consent for health information processing.